Conflict & Relationship Management

Even small teams can have some hiccups with cohesiveness. Large teams typically have even more. We excel at helping streamline expectations and communications to prevent those hiccups from  becoming a real problem. We are also adept at navigating sticky situations and diffusing tensions with diplomacy and understanding.

Many of our clients contract out work to their customers which  often necessitates contract negotiations. We can be the middleman to make sure each side is heard and each point is addressed to deliver a mutually beneficial agreement to all parties.  Or if it’s a contract with a supplier, Petit LLC can assist in the actual negotiations by conducting pre-contract research and analysis to help our partners be better prepared. 

We prioritize preventing customer/client complaints or issues, but every industry has the opportunity for them to arise sometimes. We keep the best interests of our clients at the forefront by helping  them build customer relationships for life. Petit LLC will put in the extra effort to turn those unfavorable experiences into positive reviews. 

Even the best companies still have consumers that encounter roadblocks.  Petit LLC helps solve problems across the board. We are an avenue that customers can utilize to help resolve any issues and feel heard.

Petit LLC partners with many clients to handle their customer processes. This may mean ensuring customers know what to expect, scheduling demos, facilitating the contract process, troubleshooting, and more.  We build SOPs that streamline these processes and reduce the opportunity for error. We value client customers as if they were our own, offering extra attention when needed to ensure repeat business.

Many of our clients rely on social media to garner interest and attract prospective customers as well as build their brand and awareness. Our Social Media experts help facilitate these efforts.  We do everything from maintaining client accounts to scheduling and managing content. We engage with the community, support company initiatives, and increase brand awareness across various platforms.